FAQ
Platinum Stone Veneer Answers Your Questions
Stone veneers are a beautiful and affordable alternative to expensive, full natural stone. At Platinum Stone Veneer, we stand behind the quality of our products and service. Every project and every customer is important and receives our equal attention. We know you have many questions when choosing to install stone veneers. Here are answers to some frequently asked questions:
- What is the difference between natural and manufactured stone veneers?
Stone veneer is made from natural or manufactured stone. Natural stone veneer is made from real stones that are either collected or quarried and then cut to a consistent thickness and weight for use as a veneer. Manufactured stone veneer (also known as artificial stones, faux stone, stacked stone veneer, manufactured stone, etc.) on the other hand, is made to replicate the look of natural stone. Platinum Stone Veneer products are of a superior quality and made from stone.
- What is the best way to clean Platinum stone veneers?
Never use wire brushes, power washers or harsh cleaners. To remove dirt or other particles and debris, first try a soft bristle brush. Follow with a mild detergent mixed with water or a solution of (no more than) 1 part white vinegar to 6 parts water, if necessary. Always rinse with clean water to remove any solution that might remain on the surface. This works for efflorescence too.
- How do I take care of stone veneers? Can I use a sealant?
Maintenance of stone veneers is specific to the type that you install. It is best to follow manufacturer’s care instructions to preserve and protect your stone from unnecessary damage and early replacement. Also remember that certain stones require special sealers, while others are not recommended for sealing. The same is true for anti-graffiti coating. The experts at Platinum Stone Veneer can advise you on what’s best for the product you select.
- How long will stone veneers last?
Platinum Stone Veneer’s premium products have been known to last for years. To optimize appearance and lifespan, always follow manufacturer’s instructions for installation, sealing and maintenance. Professional installation and care can help your exterior and interior stone veneer applications look their very best.
- What areas does Platinum Stone Veneer serve?
Platinum Stone Veneer is the first choice of engineers, architects and property owners across Ontario. Speak with one of our representatives about your project and location(s) where you require our service.
- How can I order products from Platinum Stone Veneer?
You may call Platinum Stone Veneer at (416) 731-8600 or request an estimate online. Should you wish to see our selection before you decide or if you need help with an order, please come to our store for personalized assistance.
Platinum Stone Veneer treats you to the best products and service in Ontario.
If you need more information or have questions about our stone veneer products, call us at (416) 731-8600 Or visit our store to speak with our friendly and knowledgeable associates.